Ombuds

Ombudsman Program available starting April 1, 2014

Beginning today, Cal MediConnect participants can ask questions and resolve problems regarding their health care through the Cal MediConnect Ombudsman Program. Housed within the Department of Managed Health Care (DMHC) and initiated with help from the Department of Health Care Services (DHCS), the Ombudsman service will be performed by an independent, third party firm. This […] Read More

California Awarded Grant From CMS To Fund A Cal MediConnect Ombuds Program

The State of California was recently awarded a Federal grant from the Centers of Medicare and Medicaid Services (CMS) to support and establish a program to perform ombudsman services for Cal MediConnect. The Cal MediConnect Ombuds Program will be an important consumer protection for all Cal MediConnect enrollees, ensuring that individual issues can be addressed. These […] Read More