Meeting 2: Grievance and Appeals

The second meeting of this work group focused on developing an integrated Grievance and Appeals process. The following materials were used throughout the discussion Agenda Grievance Chart (description, large format) Grievance […] Read More

Meeting 1: Kick-Off Agenda and Materials

This first meeting will serve set the stage for key opportunities and challenges to discuss throughout the work group and also provide an introduction to performance measures related to coordinating mental health and substance use services.