Hospital Case Manager Toolkit

The Department of Health Care Services is committed to supporting our partners in their efforts to meet the needs of Californians dually eligible for Medicare and Medi-Cal. We know that beneficiaries may often need extra support during hospitalizations and in the transition out of the hospital back into the community or into a nursing facility. Together with the California Hospital Association and Cal MediConnect health plans, we have developed the Cal MediConnect Hospital Case Manager Toolkit, a new resource that can be used in Coordinated Care Initiative (CCI) counties to support Cal MediConnect enrollees before, during, and after hospitalization.

This toolkit gives guidance, answers common questions, and provides important information about Cal MediConnect to hospital case managers and discharge planners. The toolkit can support hospital case managers as they work with beneficiaries through the admissions and discharge processes and also includes details on how to access and build upon care coordination services provided by Cal MediConnect health plans.

Access the Toolkit